Medical Payment Processing Services & First Auto Casualty

First Party Auto Casualty Solutions

Mitchell’s highly customizable full spectrum of first party auto casualty solutions combines industry-leading software with technology-enabled services to help provide better claims outcomes. Mitchell’s end-to-end first party solution encompasses the full claim lifecycle from the first notice of loss to claim closure.

Stay on Top of Regulatory Compliance

Mitchell employs a dedicated compliance team that not only follows the auto casualty legislative landscape but also helps to drive and inform its policies. Our compliance experts deliver regular industry updates to our Compliance Connection web site. Mitchell delivers fee schedule data and other regulatory data updates to our software as needed.

Review Medical Bills & Manage Costs

DecisionPoint® Medical Bill Review Platform

Mitchell’s industry leading medical bill review platform can be customized to our customers’ specific workflows to help them accomplish their unique business goals. DecisionPoint is extremely flexible and allows for client-specific configurability. The technology, supported by a highly sophisticated and Mitchell-owned rules engine, helps to consistently pay an accurate price for care and reduce claim handling costs.

Mitchell offers its medical bill review platform to clients via one of three methods: software, Technology Enabled Services or a hybrid model.

Technology Enabled Services

Free up time for adjusters to focus on high-value tasks and complex decision making by partnering with Mitchell’s Technology Enabled Services. The Technology Enabled Services team provides end-to-end business processing & specialty services with speed and accuracy, helping to drive value to clients.

Services Include:
  • Data capture services
  • Full bill processing
  • Second-level code and nurse review
  • Mailroom services
  • Quality assurance
Direct-to-Provider Negotiation Services

Mitchell’s direct-to-provider negotiation services helps secure discounted rates on medical bills using a variety of strategies including prompt-pay, data-enhanced and strategic negotiations.

Access a Broad Array of Auto-Specific Networks

Our medical bill review clients have access to Mitchell Mosaic—a proprietary approach to sourcing and stacking VPN networks—and the dedicated teams and tools necessary for clients to design and customize their workflows and outcomes.

Access Auto Networks

Receive Bills & Submit Payments Electronically

Streamline the payment process to focus on core business and customers with Mitchell’s Paperless Provider, an end-to-end solution with bill intake and payments.


Mitchell’s AutoPay solution offers end-to-end automated payment reconciliation, efficiencies in the payment process and helps reduce material and labor costs. Mitchell understands the value of increasing eBill penetration, so our medical payment processing service works directly with providers to encourage migration from paper to electronic billing.

Streamline Bill Intake


Mitchell’s AutoPay solution offers end-to-end automated payment reconciliation—payment reconciliation and drives efficiencies in the payment process, and help reduce material and labor costs. Mitchell provides a unique, fully outsourced medical claims payment processing solution that operates exclusively using an opt-in model for providers and delivers payments via check, ACH or virtual card based on provider preference.

Streamline Payments

Pharmacy Benefit Management

Mitchell ScriptAdvisor is the industry’s most complete PBM, integrating bill review, clinical and claims systems for a seamless experience and increased visibility across the claim.

ScriptAdvisor, PBM Solution includes

  • Dedicated customer service & pharmacy expertise
  • Extensive national network
  • Comprehensive clinical programs
  • Smart technology and pre-build integrations
  • Robust reporting & analytics
  • Regulatory & compliance expertise
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Assess Performance with Advanced Reporting & Analytics

Mitchell has a rich dataset from the P&Cindustry and uses it to help its clients improve performance and understand industry trends. Expected recovery date report, industry comparison report, procedure code analysis report, provider network performance report.

Mitchell Claims Performance Consulting

Mitchell offers consulting services to help clients gain a deep understanding of how their current Mitchell product features can be leveraged to meet the demands of a dynamic market. Leveraging our rich database and reporting capabilities, our Claims Performance Consulting professionals use in-depth expertise to help clients identify untapped opportunities in their claims management processing as well as reveal custom, actionable insights and benchmark their results compared to the industry.

Want To Learn More About Mitchell’s Full Suite Of End-to-End Casualty Solutions? Contact Us Here

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